home >  categories >  dress & attire >  kleinfeld bridal >  reviews

Kleinfeld Bridal

Services:

Dress & Attire

Phone: 646-633-4300 
110 West 20th Street, new york, NY 10001
 
Overall Rating
4.3 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.4/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.1/5.0
Flexibility:
4.2/5.0
 
324 Total Reviews
 
Amanda
Wedding: 4/21/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had an amazing experience at Kleinfeld. I left with my PERFECT dress- a Claire Pettibone. I went with my mother and father for my first dress shopping appointment. We were assisted by Paula, who was nothing short of amazing. All the staff that we met were knowledgeable and extremely helpful. They brought out many beautiful dresses within my budget and they were even able to give me a little bit of a discount on the dress after a little negotiating. For my 2 fittings, I met with Stella who was a genius and fitted my dress PERFECTLY to my body. I couldn't believe how perfect my dress was. I honestly could not have asked for a better dress experience!
Raquel728
Wedding: 4/20/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had a great experience at Kleinfeld Bridal. They had a big selection of plus size wedding dresses and great service. My alterations manager, Ramona, was a delight to work with. She was so accomodating and always made me feel like her only special bride. Overall great experience, value, variety and service!
Jhanqia
Wedding: 3/17/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
all i can say is have your mind made up before you get here because they have so many dresses to die for you cant help but to change your mind at least 10 times IMJ ladies you only get married once
Melissa
Wedding: 2/25/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The staff at Kleinfeld was amazing. Very professional and helpful.
Yana
Wedding: 1/21/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
From beginning to end, everyone at Kleinfeld was magnificent! After trying several dresses, I put on the dress that I fell in love with. Everyone was so attentive and adoring - it made my day there even more special. Even the owners came down to talk to me and take some pictures. Akelina, my seamstress, was amazing. Very patient with me and super sweet. The dress ended up fitting me like a glove! Amazing service and a great selection. Love Love Love Kleinfeld!
Amy and Ryan
Wedding: 1/20/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I loved my experience at Kleinfeld. They made me feel very special while dress shopping, Galina was an amazing seamstress (she worked incredibly fast) and they were always quick to respond to my phone calls and emails. One complaint - on my wedding day I had two pins that were somehow left in the dress sticking into my legs.
Nina
Wedding: 1/20/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I went to Kleinfeld to find my dream dress. I actually found two dresses there. Diane found me a dress which I tried on, everyone saw it and cried, I instead got a different dress, and months later realized I wanted the one that everyone cried over. Kleinfeld prices were more reasonable than the boutiques in South Florida and I didn't have to pay shipping since they don't have a Kleinfeld in Florida. Kleinfeld let me use the deposit I put down on the first dress for the second dress. I ended up finding my dream dress there! Love Kleinfeld!
Ashley
Wedding: 1/14/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Nothing short of FABULOUS. I worked with Diane to choose my wedding gown and she was extremely patient! She knew exactly what I was looking for :) Her expertise was great. I worked with Mariella for my alterations and I cried at my last fitting. She was absolutely amazing. If you get your dress from Kleinfelds, ask for Mariella for alterations. :)
Stacy
Wedding: 12/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I am getting married this week and now that I have my dress with it's final alterations I can say hands down that Klienfeld's was perfect! From the minute I walked in I was paired with a consultant who really listened to what I liked and didn't like. She found the most incredible dresses for my body type and size.I went in only knowing that I wanted less and not a "huge" dress with a lot of fabric. My dress is gorgeous and although a bit more than i wanted to spend it was absolutely worth it. My mother also found her wedding dress at Klienfeld's 27 years ago, so it was really special to her to return to Klienfeld's for my dress. Thank you Klienfeld's!!!
gqbu74
Wedding: 12/9/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
As a plus size bride, I was worried about what dresses were going to fit me. Kleinfeld has a huge selection of plus size dresses at all price points. The alterations team is amazing and worth the time to go back into the city for your alterations. SO MANY BEAUTIFUL DRESSES. The staff goes above and beyond!!!!
phillygrl139
Wedding: 11/12/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
After trying on a dozen dresses, I decided to try Kleinfeld for fun. I knew what I liked and didn't like and they pulled a few dresses. The 5th dress was my dress. It was everything I had been looking for. My bridal consultant who sold me the dress was patient and really figured out what I would love. My consultant who fit me each time was amazing. She made my dress fit my body perfectly.
JLA NYC
Wedding: 11/12/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Perfect! I was worried that after ordering my dress almost a year in advance that I wouldn't like it when it finally arrived. I had nothing to worry about though. The alterations were perfect and the dress make me look and feel amazing.
sandyflipflops18
Wedding: 11/12/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I went to Kleinfeld Bridal for my wedding dress in October 2010 for my wedding on November 12, 2011. I did not expect to purchase my dress there but after meeting the designer and seeing how amazing her work was (Pnina Tornai), I knew it was a dress I couldn't pass up. The customer service was great and everyone was so nice. I had wound up losing 45 pounds after purchasing the dress so I really had the alterations departments work cut out for them. They reassured me over and over again that everything would be fine and the final product was absolutely perfect! Kleinfeld's helped make my wedding dress dream come true!!!
Courtney
Wedding: 11/11/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Everyone at Kleinfeld is absolutely amazing! I bought my dress in 2009 and my consultant, Nora, was so great. I had two appointments with her, and she helped me try on so many dresses that first time. The second time I went there was for a Melissa Sweet Trunk Show, and the moment I saw my dress I fell in love and I knew it was the one. Finding the dress was such a wonderful experience and Nora helped me find the perfect veil to go with my dress. I was able to meet Randy briefly and he made my day! He is so friendly and such a pleasure to talk to. I made the trek up to New York from Baltimore for three fittings, and while I would never do it again, it was so worth it. The woman who did my alterations was so friendly and patient. She listened to everything I said and gave me advice about things she thought I should change or shouldn't change. Getting the dress home was difficult (the one day in October that snowed just *had* to be the day I was taking my dress home). But we booked an extra ticket for the dress on the ride back on the bus, and that made it so much easier! The payment process was a little difficult, but that was more of a bank issue than a Kleinfeld issue. And they worked with us through the entire process until everything was resolved. My dress and my veil were everything I dreamed of, and I loved every minute of my time at...
Melissa
Wedding: 11/4/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I went to Kleinfeld's because I felt like I'd exhausted all of my options in CT where I live, and let me tell you, I was not disappointed! They treated me like a princess during my consultation. I showed the consultant a few pictures of styles I liked, and immediatly she knew what dresses to put me in. I fell in love with my dress before I put it on - it was not what I'd expected to wear on my wedding day, it was SO much better! Fittings were easy and my seamstress was so sweet and quick! Overall, I'd say I had the perfect Kleinfeld's experience!
Krissa
Wedding: 10/22/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The day that I found out that my aunt wanted to take me to Kleinfeld's to buy my wedding dress, I cried. I'd been a huge fan of Say Yes to the Dress, but never dreamed I'd actually get to go there. It was an incredible experience that I will never forget; my consultant's name was Jacqueline, and she made me feel like a princess while I was there. There was a trunk show going on for the Austrailian designers Henry and Michelle Roth, so we started looking through their dresses. After I tried on a couple of Henry's dresses, Jacqueline surprised me by bringing the designer himself over to meet me! Each time I tried on a dress, he came back over to see it and give his input. Once I picked my dress, he helped me to pick out a headpiece as well, and took some pictures with me in his dress. It was so surreal, getting to meet the man who created my dream dress. All of my alteration appointments were fantastic, and I was never worried about the quality of work done. I know that Kleinfeld Bridal isn't in everyone's budget (my own included...had my aunt not gifted the dress to me I would never have even dreamed of being able to go there), but for those who can, I wouldn't recommend going anywhere else. It is a business truly run to make dreams come true, and that care and devotion is clear in every facet.
Christy
Wedding: 10/18/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Kleinfeld's was great. The worst thing was choosing between three perfect wedding dresses. I changed my mind a month before the wedding & they let me move my deposit from one dress to the other. Also my seamstress was great & so fast!
Summer and Nelson
Wedding: 10/15/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
5 stars! Kleinfeld's was the first and only shop I visited for my wedding dress. I was convinced in going by my mother who loved the show and I couldn't be happier with her recommendation. Everyone was amazing and the sales associates are even nicer in person than they are in the show. They weren't pushy and listened to exactly what I wanted. The only negative was when I did receive my dress for the first alteration there was a large chiffon flower on the front that was not attached to the dress when I tried it on. Quick fix by removing the flower and all was fine. I went back for 3 alterations and my dress fit like a dream. I couldn't have been happier and I received so many compliments on my dress at the wedding.
Caitlin
Wedding: 10/14/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I wore a Pnina Tornai dress on my wedding day. My experience at Kleinfeld was a great one. I ordered my dress in May 2010. The woman who helped me that day was Rosaria. She was great at picking out exactly what I wanted. I was a little nervous at first to pick the dress I did because it was very ballroom - big and princess like, I was afraid it might be too flashy and she said no way, from the pictures you gave me of what you're looking for they all look like this one don't be afraid to go big, so I did. Then August of this year the dress was delivered. During my fittings I met with Janet and she was wonderful at hear my feedback as to what felt comfortable for me and what fit right. The dress fit perfectly, everyone has that fear they won't fit into it after all that time of first ordering and getting sized. Everything was perfect. The service at Kleinfeld is also superb. It was a little intimidating being in there with rich girl after rich girl coming in for fittings in Manolo's and Jimmy Choo shoes, but I was not treated any differently than they were. They never forced me to spend more than I wanted to spend and I still got a high end dress. I recommend going during trunk shows as you get a discount and Pnina herself took my measurements.
Jessica
Wedding: 10/9/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
It's Kleinfelds, they're awesome. Ask for Ingrid. She was fabulous. I'd recommend anyone there regardless of you budget. I had a low, low budget and they totally had the right dress for me.
 
 
Find Kleinfeld Bridal reviews from newlyweds in Newport that used Kleinfeld Bridal for wedding Dress & Attire services.